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Vacation Shuttles

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Cancellation Policy


All cancellation requests must be addressed in written to with the booking number as reference.

In case of ground transportation reservations:

  • Free cancellations only when requested more than 4 hours before the time and date of service according to the voucher itinerary info.
  • Make sure you contact us if you need to cancel or no refunds will be granted.
  • Please note that in case of *NO SHOW you cannot claim the refund of the money.

*NO SHOW means that after a confirmed booking you never show up to your pick up at the airport or at the Hotel on the date or time listed on the reservation you made.